Apollo America Inc is not authorized to service the end-user due to the proprietary nature of the device communication methods.
Please contact your security provider for assistance with your device (both troubleshooting and replacements).
Security Providers
Interested in developing a partnership to contract to manufacture your smart smoke, heat, and carbon monoxide devices?
Frequently Asked Questions
My smoke detector has reached end of life; where do I acquire a new device?
Please contact your security provider for assistance with acquiring a new device.
My carbon monoxide detector has reached end of life; where do I acquire a new device?
Please contact your security provider for assistance with acquiring a new device.
My smoke, heat, carbon monoxide detector has reached end of life; where do I acquire a new device?
Please contact your security provider for assistance with acquiring a new device.
My device is flashing/beeping, but I don’t know what is wrong; how do I determine what the problem is?
Please check the installation manual for your respective device. There is a table that helps you determine what is wrong based on the blink codes provided by the tri-color LED.
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